Reference

How khelibet Handles Your Personal Data

When you open an account with us, you share personal details — your name, contact information, and wallet identifiers for bKash, Nagad or Rocket. This page explains exactly what we collect, why we collect it, and what control you have over it.

Data collected only for account operationbKash, Nagad, Rocket wallet data protectedYou can request access or deletionNo data sold to third partiesContact us to update your records

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PRIVACY CONTACT PATHS

Reach Us About Your Privacy Questions

If you have a question about your data, want to see what we hold, or need to correct something on your account, our support team is the right first stop. You can reach us through live chat inside the platform, by email, or via the account help section. Response times vary by channel; we aim to acknowledge data requests within a reasonable period and resolve them as quickly as our verification process allows.

Team online

Live Chat

Open the chat widget inside your account. Describe your data query and a support agent will confirm your identity before discussing account records.

Email Support

Send your request to our support address listed in the account help section. Include your registered phone number so we can verify your identity quickly.

Account Help Section

Log in and go to Account Settings, then Help. You can submit a data access or deletion request directly from there without contacting support manually.

What We Collect and Why It Matters

khelibet Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you provide during account registration — your name, email address, phone number, and the mobile wallet details you use to fund your account. When you deposit via bKash, Nagad or Rocket, our payment system logs the transaction reference, amount and wallet number

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to verify the transfer and credit your account correctly. We also collect device and session data — browser type, IP address, pages visited — to keep your account secure and detect unusual access patterns. This technical data is never used to build advertising profiles; it stays
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within our platform for security and account-integrity purposes. Cookies help us remember your session state so you do not lose your lobby position mid-browse. You can manage cookie preferences through your browser settings at any time. We do not share your personal data with unrelated third
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parties. Where we engage payment processors or verification services, those partners handle only the data they need to complete their specific task. Availability of our service and the scope of applicable data law depend on your local law and eligible region.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Account security and data integrity are built into how we run the platform day to day. We use SSL encryption on every page so data in transit — including your bKash or Nagad deposit confirmations — cannot be read by outside parties. Your account password is stored as a hashed value; we never hold it in plain text. Retention periods vary by data type: transaction records are kept as long as required by our operational and compliance obligations, while session logs are purged on a shorter cycle. You have the right to ask what data we hold on your account and to request corrections.

SSL Encryption

Every connection to our platform runs over SSL. Your login credentials, wallet details and transaction data are encrypted in transit at all times.

Password Security

We store your password as a one-way hash. Our team cannot read it. If you forget it, we issue a reset link to your registered phone number or email.

Data Retention

Transaction records linked to bKash, Nagad and Rocket deposits are retained for our operational period. Session logs follow a shorter retention cycle and are purged regularly.

Your Right to Access

You can request a summary of the personal data we hold on your account. Submit the request through live chat or the account help section and we will verify your identity first.

Your Privacy Questions Answered

These are the questions we hear most from account holders in Bangladesh about how their data is handled. If yours is not listed here, reach out through live chat or the account help section.

We collect your name, email, phone number, and the wallet details you use — such as your bKash or Nagad number — along with device and session data needed to keep your account secure.

We do not sell your data. We share only what is necessary with payment processors like bKash, Nagad or Rocket to complete your transactions, and with identity verification services where required.

Log in, go to the account help section, and submit a data access request. We will verify your identity and then provide a summary of the personal information linked to your account.

Yes. Submit a deletion request through live chat or the account help section. Note that some transaction records may need to be retained for our operational and compliance obligations before full deletion is possible.

Wallet identifiers and transaction references are transmitted over SSL and stored in access-controlled systems. Only the payment processing step uses your wallet number; it is not exposed to unrelated platform functions.

The policy applies to all accounts on our platform. However, whether you can lawfully access our service depends on your local law and eligible region. We recommend checking the rules that apply where you are.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFAQ InfoAbout Us

How khelibet Handles Your Personal Data

Reach Us About Your Privacy Questions

Live Chat

Email Support

Account Help Section

How We Protect and Manage Your Information

SSL Encryption

Password Security

Data Retention

Your Right to Access

Your Privacy Questions Answered

01 What personal data does khelibet collect when I open an account?

02 Does khelibet share my data with third parties?

03 How can I see what data you hold about my account?

04 Can I request that my personal data be deleted?

05 How does khelibet protect my bKash or Nagad wallet information?

06 Does this privacy policy apply to me if I am in Bangladesh?

Privacy Policy

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